Welcome to Lindsey-West Bicycle Company

A family business with over 10 years experience in Electric Bicycles
European Quality bikes in the UK

What’s in a name?

Lindsey-West is a British company and in choosing the name we wanted something that showed the solidity and values that we have in business. We looked around our area and chose the name Lindsey-West, it is closely rooted in the historical past of our region.

Lindsey-West is taken from the ancient Kingdom of Lindsey that lay between the Humber and the Wash, it is believed that in Roman times Lindum (Lincoln) was the capital of Lindsey and lay in the Southwest part of that area.

The headstock label of Lindsey-West bicycles depicts the head of the Lincoln Imp. Legend has it that an Angel in Lincoln’s mighty Cathedral turned the mischievous creature to stone. Alongside the head of the imp are the ears of wheat depicting the areas agricultural history.

Lindsey-West – an emblem rooted in the past but looking towards the technology of the future.

European Manufactured

Hand Built

BV-logoEN15194-icon

Our bikes are made by Baltik Vairas in Lithuania.

BV have been making bicycles since 1948 so they know a thing or two about two wheeled transport. They manufacture for companies like ours, all across the EU.

Their bikes are tested and certified to the relevant standards, which for electric bicycles means that they are certified to EN 15194.

How we Work

You Order Online

Once you have chosen your bike on the website, simply click the Add to Cart button to purchase. Add more bikes if required then in the Shopping Cart on the right hand side of the page, select the Pay with PayPal button and you will be transferred to PayPal’s secure checkout page. You can use your existing PayPal account or simply pay with an ordinary credit or debit card. You will receive confirmation from PayPal after a successful purchase.

We prepare your order & Contact You

We will pack and prepare your bike for dispatch. This will entail removing the pedals and turning the handlebars. This makes the overall package smaller and keeps costs down for the courier service. Delivery is included in the price of the bike. We may contact you, usually by phone if there are any special requirements.

Delivery

Your bike will be delivered by a recognised nationwide courier service. This is usually next business day delivery for most areas of mainland UK. If there are special requirements or you have a preferred day, please let us know when you order or telephone to discuss other options. When you receive the bike, there will be a minimal amount of assembly required. (Pedal installation and turning the handlebars).

Warranty Period

1yr
Bicycle Parts
2yr
Motor & Electrics
2yr
Samsung Battery
3yr
Bicycle Frame

 

Warranty shown above is in years and starts from the date of purchase. It relates to the first owner only, warranty is not transferrable. Proof of purchase may be required for all warranty claims.

Sales Policy

Returns

In the unlikely event you need to return your electric bike to Lindsey-West you must tell us within 14 days of receiving the item. You must advise us by email to sales@linsdey-west.co.uk that you wish to return the item. No returns will be accepted without prior notification and agreement for return email being received by you.

Items must be returned in their original condition complete with all original packaging, manuals, labels etc.

If there is any damage to the product on delivery to the customer this must be notified immediately to Lindsey-West. Proof of damage will need to be supplied.

If there is damage over and above what is on record from delivery to the customer, Lindsey-West is not liable for this damage.

If the product is returned in a condition that is not clean to the same factory standard that it was delivered in, this will account for a reasonable drop in value of the amount payable to the customer.

We do not charge re-stocking or handling fees but customers are liable for the cost of return, customers are advised to get insurance to cover the item on return as Lindsey–West will not be liable for any damage to the item during the return transit.

If the product was delivered with free shipping, the customer is still liable for the cost of delivery.

All of our terms are in accordance with the Distance Selling Regulations Act. This does not alter or affect your statutory rights.

This returns policy does not affect the warranty of the product.

Please do not return any item without first contacting Lindsey-West for a returns agreement.

Contact Information

Registered Company No:  09727131

VAT:  GB 222 1944 36

Registered Office:

Lindsey-West Bicycle Company Ltd.
Landmark House
1 Riseholme Road
Lincoln
LN1 3SN

www.lindsey-west.co.uk

01522 412 415

sales@lindsey-west.co.uk